Frequently Asked Questions

  1. How do I enroll?
  2. What are the tuition and fees?
  3. What should I bring to Family Education?
  4. What is not allowed to be brought to Family Education (kapu items)?
  5. What should I wear?
  6. What should I wear for special occasions?
  7. What should I do if either my child or I are absent, or both?
  8. Who is responsible for the supervision of the children?
  9. What is the program's policy concerning diapering of infants?
  10. What if my child contracts a communicable disease?
  11. What is the ‘uku policy?
  12. Are adults required to provide the program with emergency information?
  13. What is the program's policy on First Aid and Emergency Care?
  14. Can I bring pets to the program?
  15. Should I bring as a morning snack for my child?
  16. Can I bring special treats if my son/daughter is to celebrate his/her birthday at the program?
  17. What are the program's Civil Defense Emergency Procedures and Severe Weather Procedures?
  18. What about caregiver interactions during the program day?
  19. Where may I send any suggestions or comments?
  20. What can I do to help my child learn self-control?
  1. How do I enroll?

    First, applicants must fill up pre-application form and submit it to the Family Education office. Please note there is a two week waiting period for the application approval process.

    Within two (2) weeks of enrollment, children must have proof of updated immunization for diphtheria, tetanus, pertussis, polio, measles, rubella, mumps, and hemophilus B influenza and tuberculosis (T.B.) clearance. Attending guardians, caregivers, or parents must also have T.B. clearance to participate in the program.

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  3. What are the tuition and fees?

    There are no fees or tuition requirements. On occasion, however, there may be a charge for an excursion or a special event. If any, parents will receive prior notice.

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  5. What should I bring to Family Education?

    Parent and caregivers should always provide the following:

    1. A list of current emergency telephone numbers including your doctor, dentist, and an adult at home, or nearby.
    2. Supplies for your infant or toddler such as diapers, formula or baby foods. A special area will be provided for those supplies.
    3. A change of clothes and a towel to be kept in each child's cubby.

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  7. What is not allowed to be brought to Family Education (kapu items)? For the safety and welfare of all, the following items are STRICTLY PROHIBITED at the Family Education Program:
    • Food, gum, candy, soda, and coffee
    • Guns, knives, or any other sharp objects
    • Any kind of toxic substances
    • Valued personal items
    • Toys (except at the request of teachers)
    • Pets or animals (except at the request of teachers)
    • Cigarettes, matches, or lighters
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  9. What should I wear?

    Children and adults should come to Family Literacy dressed comfortably. Bring children in play clothes that are easily washable. Clothing for three to five years old should be easy for them to remove and put on alone.

    We recommend that children:

    • Wear pull-on pants with elasticized waistbands.
    • Save nice clothes and one-piece clothing (e.g. overalls, jumpers and long mu’umu’us) for home use.
    • Are required footwear. Slippers, labeled with child’s name, are acceptable for normal school routines.

    A change of clothes to keep at school is recommended for both adults and children.

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  11. What should I wear for special occassions?
    • Appropriate footwear is required (e.g. tennis or sport shoes).
    • Participants may be asked to wear shorts for picnics, long pants for hiking, etc.
    • Participants should dress comfortably for all excursions. On occasion, the teachers may request that you and your child wear a special T-shirt. It helps to identify participants and with supervision.

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  12. What should I do if either my child or I are absent, or both?

    The best way for participants to learn is to be in school regularly:

    Help us stay informed by doing the following:

    • If you know in advance that you will be absent, please let your teachers know.
    • If you or your child is absent due to illness, call the Family Education office at (808) 259-0243 to let your teacher know about your situation. It is important for us to know about illnesses since so many people come together at our program.

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  14. Who is responsible for the supervision of the children?
    Supervision of children at Family Education is the responsibility of both the parent and the staff. It is important that you be aware of where your children are. Many toddlers will need to stay close to you. A four-year old might be able to enjoy activities at a nearby area. We hope you will enjoy using the materials and visiting with your neighbors, as long as your children are under your watchful eye.

    Family Education areas are often large, and teachers rely on parents and caregivers to help with supervision. If you see anything in the environment that may harm children, such as a piece of glass, please help us by disposing of it safely. Always point out unsafe situations to teachers.

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  16. What is the program's policy concerning diapering of infants?
    When children’s diapers need to be changed, please use the specified diapering area and follow the printed procedures. In either situation, the diapers need to be wrapped and disposed of in covered containers marked for that purpose. Wash hands before returning to activities. We appreciate your kokua in maintaining this important health and safety practice.
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  18. What if my child contracts a communicable disease?
    Young children and caregivers are often exposed to many different illnesses. If you or any of your attending children have any of the contagious illnesses or health conditions, we ask that you remain at home.

    Before you and your child may return, he/she must be free of symptoms, or have a doctor’s clearance.
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  20. What is the ‘uku policy?
    Throughout the year there are periodic cases of ukus among children. Family Education is no exception. On occasion, the teachers and parents will check all children to prevent the spread of these pests. If ukus or nits are found, you will be asked to keep your child home until you have been able to treat the condition. You are welcome back as soon as the child’s hair and scalp are free of ukus and eggs.
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  22. Are adults required to provide the program with emergency information?
    Definitely! All families need to indicate a preference of ambulance service or other emergency procedures to be followed in case of any medical emergency. This can be done when submitting your child’s medical information.

    You are required to notify teachers immediately if there is any change in:
    • address
    • home or business phone numbers
    • emergency contact persons
    • doctor or health care provider
    • health conditions

    This information is vitally important to us while you are at Family Literacy. In the event of health or weather emergencies, accurate emergency numbers are critical.

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  24. What is the program's policy on First Aid and Emergency Care?
    If a child is injured and requires medical attention, staff will assist the parent or caregivers in providing appropriate First Aid and in accessing additional urgent or emergency services if needed.

    If your child needs to take any medication during the session, only you, the attending parent, or the caregiver authorized by you may administer it.

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  26. Can I bring pets to the program?
    On occasion, the teacher may ask participants to bring household pets to the program to share. An animal should be brought in a cage or on a leash. Please plan carefully with the teacher for the protection of both the children and your pet.

    Under no circumstances may dogs or other pets be brought to the program, even though you may feel that the animal poses no problem. Many animals react differently with crowds of children in territory that is unfamiliar. If animals are brought to the program that have not been requested and/or planned for, individuals who brought the animals will be required to secure them apart from the program, or will be kindly asked to leave the premises immediately.

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  28. Should I bring as a morning snack for my child?
    Participants will be served a nutritious morning snack. This snack is not intended to substitute for a child's breakfast. Please do not bring outside food to Family Education. Exceptions will only be made if your child has a food allergy or requires a special diet. Please talk it over with your teacher.

    Parents are often asked to assist with serving snacks. Help us guard everyone’s health by washing hands first, and wearing the proper gloves.

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  30. Can I bring special treats if my son/daughter is to celebrate his/her birthday at the program?
    Special treats or potlucks are welcome for special occasions. All treats and potlucks, however, should be arranged with the teacher in advance for birthdays, holidays, etc. We encourage nutritious snacks, treats, and meals.

    Family Education will not be responsible for any resulting illness or medical problems, which may be related to food contributed by parents/caregivers.

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  32. What are the program's Civil Defense Emergency Procedures and Severe Weather Procedures?
    In case of a Civil Defense emergency or alert situation, the teachers will dismiss the session. Children will leave in the company of their parents or caregivers. Standard public Civil Defense procedures should be followed. For your information, these procedures are described in the front section of the public telephone book.

    In the event of state of island-wide emergencies, Family Education may be closed. Such emergencies might include power failure, water outages, or storms. The decision whether to close the program will be made by the co-directors. Safety of the family is a primary concern.

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  34. What about caregiver interactions during the program day?
    Please feel free to talk with staff at any time. This free flow of communication makes the learning program more effective for families. We encourage all caregivers to feel free to talk to the staff at any time about any of the five components that make up the program.
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  36. Where may I send any suggestions or comments?
    On the sign-in table, there is a suggestion box for parents, guardians, and caregivers to give suggestions about the program.
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  38. What can I do to help my child learn self-control?
    FOR OLDER INFANTS:

Talk to babies. Meet baby’s needs. A hungry baby will cry. Babies who are tired will become fussy. Many babies are overwhelmed when too many people or things around them are unfamiliar. The best way to solve these problems is to meet their needs.

Don’t expect your infant to be able to do what older children can do. They will learn many things by observation and hands-on playing. Let them handle, explore, even do some messy art activities.

Circle time is a long time for infants and young toddlers to be still. It is okay to leave the circle and walk around with your infant or toddler.

FOR TODDLERS:

Help them learn about taking turns. It is a very difficult thing to learn.

Talk them through the event, so they will understand what you are asking them to do, like this: “Lehua is painting now, and you have the next turn. Now, Lehua is finished; it’s your turn.” Don’t be surprised if they protest. To a toddler, the world and everything in it should belong to him/her! Direct your toddler to another activity while waiting.

Help children learn words by saying them many times, like this: “You like red paint, don’t you? What a great red painting! You are turning the paper all red. Now your hands are all red, too. Let’s wash that red paint off your hands.”



FOR PRESCHOOLERS BETWEEN THE AGES OF 3 AND 5 YEARS OLD:

    Continue to teach them to take turns. Talk them through it as you would with a toddler. And let them know when they’re successful. “You're taking turns, Maika'i.”

    Model friendly behavior, so children learn to treat others as friends. Use words like “please,” “thank you,” “mahalo,” “maika'i!”

    Show them how to put materials or activities away after use.

    Find opportunities to allow children to share their feelings, opinions, etc.

    Give children opportunities to be helpful to each other.

    If you need help with your child or have questions about child guidance, ask your teachers.

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